IT Support Executive
Company: Brik Oven Private Limited
Location: Bangalore
Employment Type: Full-time
Job Summary
We are looking for an IT Support Executive to manage day-to-day IT support across our restaurants, office, and operational locations. The role involves installation, maintenance, troubleshooting, and preventive maintenance of IT systems.
Key Responsibilities
- Install, configure, and maintain CCTV cameras, computers, printers, POS systems, and other IT equipment.
- Troubleshoot system errors, software issues, printer errors, and hardware problems.
- Maintain and troubleshoot Wi-Fi, routers, LAN, and basic networking.
- Provide technical support for restaurant POS, billing, KDS, and related systems.
- Conduct regular preventive maintenance of IT equipment.
- Coordinate with external vendors and service providers for major repairs and installations.
- Maintain basic IT asset and service records.
- Provide timely IT support to restaurant teams and resolve operational issues quickly.
- Travel to different restaurant locations in Bangalore whenever required.
Required Skills
- Good knowledge of hardware and software troubleshooting.
- Experience with CCTV, printers, Wi-Fi, networking, and POS systems.
- Strong problem-solving and communication skills.
- Ability to work in a fast-paced restaurant environment.
- Willingness to travel across Bangalore.
Experience & Qualification
- 1–3 years of experience in IT Support / Technical Support.
- Diploma / Degree in IT, Computer Science, Electronics, or related field preferred.
- Experience in restaurant, retail, hotel, or QSR industry is an advantage.
