Job Description
- Responsible for the entire scope of Restaurant Service and Bar operations
- Participating in setting up of targets and delivering the ways and means of achieving it in their shift.
- Provide services which are genuine and create memorable experiences to guests using the team under.
- To repeat business calls on important restaurant clients.
- To develop Restaurant sales through personal contacts.
-
- To improve upon existing Restaurant menus for tea, snacks, cocktails, formal sit
-
- down lunch.
-
- To conduct daily briefing to maintain standards laid down by the organization.
-
- To inspect tables layouts.
-
- Listen empathetically to Guest complaints and take appropriate action after
-
- consulting.
-
- To maintain proper supervision during service.
- Drive revenues through repeat business derived through the above.
- Provide proactive leadership based on the core values of the organization to the Food and Beverage Service team
- Ensure compliance with established standards of operations
- To organize, develop, operate and administer the department and its personnel as also
- To maintain the social functions history records and also to maintain records on prospective clients.
- To follow up on methods, systems and controls setup by the top management.
- Generate reports and maintain records as required by the MIS
- Responsible for the follow-up of daily sales report
- Auditing the stock, wastage and materials based on the weekly reports generated
- Responsible for the upkeep and maintenance of Restaurant Equipment and material
- Responsible for the liaison with all the departments concerned
- Coordinating with all the departments for the smooth functioning of the café
- Ensure the Hygiene of the Restaurant
- Note down order in proper sequence at the appropriate time, place order with kitchen
-
- as soon as possible.
-
- To organize and develop restaurant service personnel by constant motivation and
-
- training in order to provide satisfying working conditions to optimize Guest
-
- satisfaction. To allocate proper duties, shifts and weekly off s.
-
- To ensure smooth hand-over from one shift to another.
ADDITIONAL RESPONSIBILITIES
COMPETENCIES
- Result Oriented
- Knowledge of Buss
- Customer Focus
- Teamwork
- Adaptability
